AH
Antionette H

1 reviews | Active since Jul 2018

18 Jun 2021, 17:13

Best Worker - Jandisya Zono

Jet//RCS I would like to report one of the best services I ever experienced from a person. Jandisya Zono is a person working at the client services department of Jet - now RCS. As I am bedridden I cannot go to a store to buy anything, so I make use of online purchases. Since Jet moved away from the Edgars Group I need a new card - which I cannot get as I can not go to the store, I phoned Jet numerously, but no one seemed to be able to help me with my problem - until I was lucky enough to reach Jandisya! This man went the extra ten miles to help me and he went through all the trouble to even phone me back! It might not the best resolution for me to obtain a new card, but this guy went all the way to help me. Thank you very much Jandisya!!!

0
Replies (1)
RCS
RCS's reply18 Jun 2021, 17:27
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 
RCS Group