BE CAREFUL WHEN DEALING WITH RCS

I would advise everyone to stay away from RCS, they are very quick to finance you but as soon as you struggle, their staff are not equipped or trained to deal with people. I was phoned this morning 30.11.2022 at 08:25 from +***0, Spoke to an African lady, I explained that I made an arrangement and could not stick to it because I have financial problems beyond my control, I wanted to schedule the arrangement date to the 15th and she blatantly and very abruptly asked me why cant you pay? why did you make an arrangement? this is not good enough, why cant you pay your account? She was so aggressive and rude even though she could hear that I have no money she still demanded an explanation, this all while I am heavily stressed and depressed. I completely understand that I have to pay, but the manner in the way we are customers are treated is ridiculous, for a moment it sounded like she was speaking to one of her children. this is unacceptable and very unprofessional, she ended the call very abruptly saying we will have to phone everyday and bye!!! with out giving me any time to explain or to postpone the arrangement till the 15th. Employing people that is not adequate or professional enough to deal with customers is unacceptable, this type of people is enough to drive a depressed person over the edge.