ZH
Zuriena H

1 reviews | Active since Jun 2016

19 Jan 2017, 19:02

Be careful of RCS - check additional charges!

<p>I closed my RCS account through CoriCraft 2 years ago and reactivated it 2months ago.</p> <p>I have not bought on the account and today I receive a call telling me my account is overdue!!</p> <p>Thats not the end of it</p> <p>Before the consultant would give me details of this "outstanding" amount, she wants me to provide personal details. She called me!!! But I must confirm who I am</p> <p>When asking what the amount is she refused because I must first confirm who I am... I was so upset to say the least</p> <p>Then I am told RCS will be charging me for this stupid call!! </p> <p>I will.most.definitely close this account tomorrow and NEVER use it again and tell everyone I know how sneaky RCS is.</p> <p> </p>

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Replies (2)
RCS
RCS's reply20 Jan 2017, 14:43
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply20 Jan 2017, 17:53
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS