HW
Henk W
1 reviews | Active since Sept 2024
25 Jul 2025, 14:57
BAD THREATS
Never ending story. Massbuild RCS simply refuses to stop calling me, regarding my so called handed over account. The threats simply won't stop. My account can't be more up to date. These people don't know what's going on around themselves. STAY AWAY FROM RCS!!! This is now a 4 year struggle.
Helpful (0)
Replies (7)0
Replies (7)
RCS's replyOfficial
25 Jul 2025, 15:02Good day Henk van Wyk,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
Best regards,
RCS's reply25 Jul 2025, 15:02
Official
Good day Henk van Wyk,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
Best regards,
HW
Henk W's updateReviewer Update
25 Jul 2025, 15:09Oh please. Escalation is all you stick to. Is this a joke? We all know you won't have the ability to solve this problem. Try investigating your staff. And don't bother, I won't try contacting you again, I've learned my lesson.
HW
Henk W's update25 Jul 2025, 15:09
Reviewer Update
Oh please. Escalation is all you stick to. Is this a joke? We all know you won't have the ability to solve this problem. Try investigating your staff. And don't bother, I won't try contacting you again, I've learned my lesson.
RCS's replyOfficial
25 Jul 2025, 15:16Good day Henk van Wyk,
We have provided feedback via email.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We have provided feedback via email.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
Best regards,
RCS's reply25 Jul 2025, 15:16
Official
Good day Henk van Wyk,
We have provided feedback via email.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We have provided feedback via email.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
Best regards,
HW
Henk W's updateReviewer Update
25 Jul 2025, 15:21Your feedback won't help. Not at all. Sort it out.
HW
Henk W's update25 Jul 2025, 15:21
Reviewer Update
Your feedback won't help. Not at all. Sort it out.
RCS's replyOfficial
25 Jul 2025, 15:30Hi Mr. Henk,
We have escalated the matter.
We have escalated the matter.
Best regards,
RCS's reply25 Jul 2025, 15:30
Official
Hi Mr. Henk,
We have escalated the matter.
We have escalated the matter.
Best regards,
HW
Henk W's updateReviewer Update
25 Jul 2025, 15:38Correct. Escalate. Didn't expect more.
HW
Henk W's update25 Jul 2025, 15:38
Reviewer Update
Correct. Escalate. Didn't expect more.
RCS's replyOfficial
28 Jul 2025, 08:40 Good day Henk van Wyk,
Your account is still under investigation feedback will be provided soonest.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
Your account is still under investigation feedback will be provided soonest.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
Best regards,
RCS's reply28 Jul 2025, 08:40
Official
Good day Henk van Wyk,
Your account is still under investigation feedback will be provided soonest.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
Your account is still under investigation feedback will be provided soonest.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
Best regards,