AA
Anonymous A
1 reviews | Active since Oct 2018
01 Jul 2020, 10:54
Bad services
I have send through documentation that I am being lay off and completed their documentation that they had send no feedback had came back from rcs. My account is up to date and struggling to pay the installment which is not much. I asked for a oaymwnt break but they coulsnt even assist with thst until this day. They not replying to my emails and dropping the call each time but they call you every ****en second day for paymemt like with hell!!!!
I have no income coming in what so ever but they still hasseling me. I am not refusing to pay I just cant at this moment. Is that to hard to understand.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
01 Jul 2020, 12:29Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply01 Jul 2020, 12:29
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
AA
Anonymous A's updateReviewer Update
01 Jul 2020, 12:46Hi there,
It is no use calling or email I will not get a feedback. I have been calling and mailing and still gavent got a reply but they want payments made as if like the account is in arrears which it never was.
It is no use calling or email I will not get a feedback. I have been calling and mailing and still gavent got a reply but they want payments made as if like the account is in arrears which it never was.
AA
Anonymous A's update01 Jul 2020, 12:46
Reviewer Update
Hi there,
It is no use calling or email I will not get a feedback. I have been calling and mailing and still gavent got a reply but they want payments made as if like the account is in arrears which it never was.
It is no use calling or email I will not get a feedback. I have been calling and mailing and still gavent got a reply but they want payments made as if like the account is in arrears which it never was.
RCS's replyOfficial
01 Jul 2020, 16:13Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply01 Jul 2020, 16:13
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS