1 reviews | Active since Sept 2016

29 Jun 2019, 11:49

Bad service with rcs

I'm disappointed in this service I received using my Rcs card. It cost me embarrassment and money I don't have at soundmatch. It was a hug le inconvenience when I couldn't use my card to purchase when there was more than enough credit.

0
Replies (2)
RCS
RCS's reply01 Jul 2019, 11:12
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
RCS
RCS's reply01 Jul 2019, 11:40
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS