BAD service received from RCS.
Had a bad experience with RCS. They cannot evens do simple accounting entries on their system.
I made a payment via EFT to my Edgars account and after numerous emails and phone calls my payment does not reflect on my account.
Edgars is now evens phoning me for payment and this will now reflect bad on my credit record.
How in the world can you give an option for EFT if the payment will not be allocated to your account and then fight for them just to do their work,
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RCS's replyOfficial
10 Sept 2020, 14:31Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply10 Sept 2020, 14:31
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group