PD
Percy D

1 reviews | Active since Feb 2023

13 Dec 2023, 17:53

Bad service Rcs

Have a game card for more than 20 years recently had a very bad experience with rcs as they're the administrators of the game cards. Spoke to a Britney on 1st December 2023 regarding my term which has been captured incorrectly . Have send them numerous emails regarding the matter no one responded to the emails. I am now refusing to pay my monthly installment which I know will affect my credit rating. Need help desperately

0
Replies (2)
RCS
RCS's reply14 Dec 2023, 10:36
Official
 Good day  We herewith acknowledge receipt of your complaint.  We have escalated your complaint to the relevant department for further assistance.   Kind Regards RCS Group 
RCS
RCS's reply14 Dec 2023, 11:09
Official
Hi Percy Diedericks. My name is Victor.I'm sorry that you have not been assisted sooner. I have attempted to call you but got no answer. I will resolve this for you and advise when it's done. Please look out for an email from me.