TS
Tanya S
1 reviews | Active since Dec 2018
15 Dec 2021, 10:41
Bad service RCS
Bad service I had a double masectomy in july 2021 and could not work while i was recovering I contacted RCS to find out if i had insurance for loss of income They sent me a form to complete and requested supporting docs. I did all what was required and every time i asked for feedback i was told being assessed. In the interim im being harrassed by the attorneys for payment as i have been handed over! This is not fair and RCS is ***********. 5 months later im told the form i completed is incorrect hence why i was handed over. Speaking to RCS is not getting me anywhere and i would like to resolve this matter please
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Replies (3)
RCS's replyOfficial
15 Dec 2021, 10:54 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply15 Dec 2021, 10:54
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
TS
Tanya S's updateReviewer Update
15 Dec 2021, 15:07Thank you for your response.
I have spoken to Chanel these last few days and emailed her.
Still awaiting a response.
I am told they attempted to call me a while ago which is nonsense, i answer all my calls as im waiting on feedback.
Unless they do not have my correct contact number!
***
Thank you
Tanya Shuman
I have spoken to Chanel these last few days and emailed her.
Still awaiting a response.
I am told they attempted to call me a while ago which is nonsense, i answer all my calls as im waiting on feedback.
Unless they do not have my correct contact number!
***
Thank you
Tanya Shuman
TS
Tanya S's update15 Dec 2021, 15:07
Reviewer Update
Thank you for your response.
I have spoken to Chanel these last few days and emailed her.
Still awaiting a response.
I am told they attempted to call me a while ago which is nonsense, i answer all my calls as im waiting on feedback.
Unless they do not have my correct contact number!
***
Thank you
Tanya Shuman
I have spoken to Chanel these last few days and emailed her.
Still awaiting a response.
I am told they attempted to call me a while ago which is nonsense, i answer all my calls as im waiting on feedback.
Unless they do not have my correct contact number!
***
Thank you
Tanya Shuman
TS
Tanya S's updateReviewer Update
15 Dec 2021, 18:23Oh and to top it off i have 2 more attorneys hounding me for the same account
Vvm and Norton Lambrianos added to MBD
Please can someone explain why?? This is surely not legal??
Vvm and Norton Lambrianos added to MBD
Please can someone explain why?? This is surely not legal??
TS
Tanya S's update15 Dec 2021, 18:23
Reviewer Update
Oh and to top it off i have 2 more attorneys hounding me for the same account
Vvm and Norton Lambrianos added to MBD
Please can someone explain why?? This is surely not legal??
Vvm and Norton Lambrianos added to MBD
Please can someone explain why?? This is surely not legal??