1 reviews | Active since Oct 2015
BAD SERVICE I RECEIVED FROM RCS COMPANY
BELOW IS ANOTHER EMAIL I RECEIVED FROM THIS COMPANY CALLED RCS WITH NO ATTACHMENT, FOR THE ENQUIRY THAT WAS DONE ON THE 14OCT. THEY TOOK FOREVER DRAFTING A SIMPLE LETTER NOW STRUGGLING TO ATTACH IT ON EMAIL FOR ME. I'VE SENT THEM SEVERAL COMPLAINTS IN THEIR WEBSITE NOT ONE IS BOTHERING TO REPLY, EVEN AN APOLOGY, T/L'S REFUSE TO TAKE MY CALLS WHEN I PHONED THEIR CALL CENTRE.<br> <br> From: EM_CARDS_RCS_WEB_ENQUIRIES <br> Date:03/11/2015 12:25 (GMT 02:00) <br> To: [Email Removed] <br> Subject: Re: Your RCS account - General enquiries [] <br> Good Day,<br> <br> We herewith acknowledge receipt of your enquiry and would like to advise of the following.<br> <br> I have checked your account and I see that we have sent to you a letter stating that your account is paid up and has a zero balance.<br> <br> If you need any further assistance please do not hesitate to contact our call centre on ***or send us an email on [Email Removed] <br> <br> Kind Regards,<br> Cards Admin Team. <br> ___<br> Original Message:<br> From: [Email Removed]<br> Sent: 02 November 2015 04:41:28 PM<br> To: [Email Removed]<br> Subject: Your RCS account - General enquiries<br>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
