SG
Sadieka G

1 reviews | Active since Mar 2021

30 May 2022, 11:18

Bad service from RCS

RCS is just going from bad to worse. Firstly you must have R10 airtime on your phone to get through to a comsultant whe you have a query... None of the consultants can call you back... My card is blocked due to ***** and i was not evens informed and i certainly did not block my card..... The service is very, very bad.... I am closing my account and will make sure no one ever open an account with RCS

0
Replies (1)
RCS
RCS's reply30 May 2022, 15:25
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

 

Kind Regards
RCS Group