BF
Bubu F
1 reviews | Active since Jan 2020
01 Feb 2020, 07:26
Bad Service from RCS CREDIT CARD Department
Good day
I app**** for RCS credit card 3 Weeks ago I was approved last week Monday, I was told my card will be delivered to me within 7 days I have been RCS everyday to do a follow, no one can I assist me, the told me I must call CCD Courier, when I call CCD couriers they say didn’t get my card from RCS, the Team Leader promised to call me on Friday he didn’t call me. They have been lying to everyday that I will get my card the following day even now I didn’t get my card.
Kind regards
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
01 Feb 2020, 10:32Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply01 Feb 2020, 10:32
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
BF
Bubu F's updateReviewer Update
03 Feb 2020, 02:00Hello
I hope my issue will be resolved today. Because RCS can’t keep they are promise and your consultant always lie to customer apparently this is how you treat your customers according to the reviews I regret opening the credit card with you.
Kind regards
I hope my issue will be resolved today. Because RCS can’t keep they are promise and your consultant always lie to customer apparently this is how you treat your customers according to the reviews I regret opening the credit card with you.
Kind regards
BF
Bubu F's update03 Feb 2020, 02:00
Reviewer Update
Hello
I hope my issue will be resolved today. Because RCS can’t keep they are promise and your consultant always lie to customer apparently this is how you treat your customers according to the reviews I regret opening the credit card with you.
Kind regards
I hope my issue will be resolved today. Because RCS can’t keep they are promise and your consultant always lie to customer apparently this is how you treat your customers according to the reviews I regret opening the credit card with you.
Kind regards
RCS's replyOfficial
07 Feb 2020, 15:19Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply07 Feb 2020, 15:19
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS