EF
Esmaralda F

1 reviews | Active since Jun 2024

28 Jan 2025, 15:37

Bad Service.

Good day. Struggling to receive my Settlement letter from Rcs Store accounts Did phone them, gave me 4 difference Debt collectors telephone number. They dont find me on the sysyem. Very poor Service.

0
Replies (7)
RCS
RCS's reply28 Jan 2025, 15:56
Official
Good day,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Kind RegardsRCS Group
RCS
RCS's reply28 Jan 2025, 16:14
Official
Good day Esmaralda Fourie,
 
We apologise for any inconvenience caused.
We have escalated your account to the relevant department.

Kind regards,
RCS team

EF
Esmaralda F's update29 Jan 2025, 16:28
Reviewer Update
24hours later stil no response
RCS
RCS's reply31 Jan 2025, 08:03
Official
Good day Esmaralda Fourie,
 
We apologies for any inconvenience caused.
We have escalated your account to the relevant department.

Kind regards,
RCS team
EF
Esmaralda F's update04 Feb 2025, 21:28
Reviewer Update
Thanks sorted out
RCS
RCS's reply05 Feb 2025, 08:14
Official
Good day  Esmaralda,
We are happy to assist. 

Regards
RCS Cards
RCS
RCS's reply05 Feb 2025, 08:16
Official
Good day  Esmaralda,
We are happy to assist. 

Regards
RCS Cards