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cK
cathrine K

1 reviews | Active since Mar 2015

19 Aug 2021, 15:13

Bad service

I been trying to get my paid up letters for Game and RCS account since two weeks back. Each time I call I am told it will be but it does. The *** I provided with doesn't go through. This is bad service for your customers.

0
Replies (3)
RCS
RCS's reply19 Aug 2021, 15:25
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS
RCS's reply28 Aug 2021, 08:23
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS 

cK
cathrine K's update15 Nov 2021, 10:31
Reviewer Update
thank you