EM
Evans M
1 reviews | Active since Aug 2020
11 Aug 2020, 17:02
BAD SERVICE
My name is Evans Tiisetso Moagi ID *** and Ref Number is ***8. I have paid R2000.00 on the 04th July 2020 and again on the 06th July 2020 I made a payment for R1889.00 and in total I have paid R3889.00
Meaning my account should be settled and I urgently need settlement letter. Sent NUMEROUS Emails with my Bank Statement but dololo. They can't allocate payment even today. Full payment was done first week of July 2020 but till today no help. I urgently need answers!!! Regards Evans Tiisetso Moagi
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
12 Aug 2020, 08:01Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply12 Aug 2020, 08:01
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
EM
Evans M's updateReviewer Update
12 Aug 2020, 14:46Good day RCS.
Cleary you don't care about your customers. U promised to call me but still these no one calling me.
Make sure someone calls me before end of business ***
Cleary you don't care about your customers. U promised to call me but still these no one calling me.
Make sure someone calls me before end of business ***
EM
Evans M's update12 Aug 2020, 14:46
Reviewer Update
Good day RCS.
Cleary you don't care about your customers. U promised to call me but still these no one calling me.
Make sure someone calls me before end of business ***
Cleary you don't care about your customers. U promised to call me but still these no one calling me.
Make sure someone calls me before end of business ***
RCS's replyOfficial
24 Aug 2020, 12:32Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply24 Aug 2020, 12:32
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS