CH
Carel H
1 reviews | Active since Feb 2021
23 Feb 2021, 09:52
Bad service
Asked last week Tuesday for a paid up letter(16-02-21), a week later still no letter.
Worst service. Won't advise anyone to use you guys for credit.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
23 Feb 2021, 10:14Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply23 Feb 2021, 10:14
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
CH
Carel H's updateReviewer Update
23 Feb 2021, 10:34After the bad service i still need to waste my time to call you guy's and get the same answer, that i need to wait for the letter.
CH
Carel H's update23 Feb 2021, 10:34
Reviewer Update
After the bad service i still need to waste my time to call you guy's and get the same answer, that i need to wait for the letter.
RCS's replyOfficial
08 Mar 2021, 10:49Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS
RCS's reply08 Mar 2021, 10:49
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS