BAD Service and staff not coming back to clients

<p>I every month have to write my whole story on Hello Peter only for RCS to return my calls. I am phoning them more then 5 times per month and every time they promise to phone me back which they never do. The only calls I get is where they are harrassing me for payments which I am doing every month but they can never pick it up on their inferior reconcilliation system. I am now at at point where I don't know where to turn to because RCS don't want to help me. I have send them more then 100 times the proof of payments and then they say they will investigate and come back to me. A whole year down the line nothing still is done. This is the first time I have ever dealt with such a bunch of idiots and a bunch of people that don't want to help their customers. I am asking numerous times to speak to 1 of their superiors which I think will be easier to get hold of zuma then their superiors. I spoke to Shannon, Sunaina Ramla, Sa****a Jacobs, Nbeela, ***nor, Monica Nkhwua****, Jonathan, Alicia Herbert, Sibeka Gobingca just to mention a few, but not one of them can help me. They all make empty promises to phone me back and as soon as they drop the phone they don't bother to phone me back. All I am asking is for RCS Staff members to just do their jobs and revert back to me. I am paying every month my account but RCS one month see the payment then after that they don't but all with the same details. I have send them over 1000 emails but they don't give a flying damn to help the customers. I am going to close my account as soon as they can sort out my account and give me proper details and settlement amount to do so. I can not take this type of service. And they will phone me back coz I am putting this on hello peter and then after that they lir again to me. I am trying to take this matter to the ombudsman as well and waiting on Caxton Papers and the The Star to get back to me.</p>