FR
Freddie R

1 reviews | Active since Nov 2017

15 Apr 2019, 13:52

BAD Service and Being Bul**** by RCS - Financial Services.

This is the worst credit provider in South Africa that I am aware of. I have never dealt with people this *********** in my life. I have a Makro RCS Credit Card it is the most unsafe Credit Card that I know of. PEOPLE stay away from the RCS Group. ***** were committed on my account on the 27th of February 2019, to the amount of R7000.00 after i noticed it I immediately reported it to the ***** department. They mailed me all these requirements of documentation including an affidavit which I did the next day the 28th of February 2019 as per their request.

The RCS - ***** Department, RCS - Disputes Department and the RCS - Collections Department confirmed receipt of the documentation. Today is the 15th of April 2019, and to date they have done absolutely NOTHING about my case while i am getting Bul**** and Threatened by these people with them not holding up to their end of the bargain except to Bully and Threatened you as client day after day via SMS's, emails and Phone Calls speaking and wasting my breath by speaking to one Agent after the other and their HOD of the ***** Department as elusive as you can get.

DON'T DO BUSINESS WITH THE RCS - GROUP STAY AWAY!!!!! They are absolutely useless in every possible sense...be WARNED!! They treat their clients with no respect while the ********* get away and they are FULL of EMPTY PROMISES!!! Just read the reviews of the other complainants about RCS - Financial Services and STAY AWAY!!

Come on RCS or do you like to be named and shamed in public...do you have NO RESPECT for your clients?????? Shame on You!!!!

Freddie Redelinghuys

0
Replies (7)
RCS
RCS's reply16 Apr 2019, 13:38
Official
Good day 

 

We herewith acknowledge receipt of your complaint.

 

We have escalated your complaint to the relevant department for further assistance.

 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

 

Kind Regards

RCS Group


RCS
RCS's reply23 Apr 2019, 15:57
Official
Good day

 

We are pleased to inform you that your complaint has been resolved.

 

Please accept our apologies for the inconvenience this may have caused you.

 

We trust you find the above in order.

 

Kind Regards,

RCS CARDS

FR
Freddie R's update25 Apr 2019, 07:26
Reviewer Update
Good day, No it is NOT!!!! You are still NOT providing me with the information I am asking for day after day after day!!! Your people are just proving me with pathetic excuses one after the other!!! I am so sick and tired of RCS!!! Do you work and provide me with the information I am asking for and STOP telling lies. I will continue to name and shame you until you treat your clients with respect! Your service is the worst ever !!!!!
FR
Freddie R's update25 Apr 2019, 07:26
Reviewer Update
Good day, No it is NOT!!!! You are still NOT providing me with the information I am asking for day after day after day!!! Your people are just proving me with pathetic excuses one after the other!!! I am so sick and tired of RCS!!! Do you work and provide me with the information I am asking for and STOP telling lies. I will continue to name and shame you until you treat your clients with respect! Your service is the worst ever !!!!!
RCS
RCS's reply25 Apr 2019, 11:39
Official
Good day 

 

We herewith acknowledge receipt of your complaint.

 

We have escalated your complaint to the relevant department for further assistance.

 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

 

Kind Regards

RCS Group

FR
Freddie R's update25 Apr 2019, 22:07
Reviewer Update
Whoever invented Copy and Paste is brilliant!!! Just like your pathetic response!!!! Same as your first response...PEOPLE be warned, RCS your so callers service SUC****! I rather sell my soul to the devil than make use of their services ever again....
RCS
RCS's reply07 May 2019, 11:13
Official
Good day

 

We are pleased to inform you that your complaint has been resolved.

 

Please accept our apologies for the inconvenience this may have caused you.

 

We trust you find the above in order.

 

Kind Regards,

RCS CARDS