NM
Nwabisa M

1 reviews | Active since Dec 2020

03 Dec 2020, 13:55

Bad service

Bad service

On the 06th Nov went to Coricraft in east rand to pay OFF my RCS account. Two days later a got numerous calls and SMS's that I haven't paid ,went to the store to follow but still with no help from them on the 27th Nov a debit order went thru from my account even today still no help. So they took my money even after I paid them Off. I been to the store 4 times already.

0
Replies (2)
RCS
RCS's reply04 Dec 2020, 08:44
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

RCS
RCS's reply23 Dec 2020, 16:30
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS