Bad Service
I just received this statement showing an active account for rcs, I closed this account years ago. Please close it immediately I never requested for it to be re-activated. I made a payment in error of R1000.00 in September 2020, the only communication I've been sending has been for them to refund that payment of R1000.00 now you're charging me R69.00 for service fees I know nothing about.
Please close this owful account and refund me my money, I want nothing to do with your organization.
I have sent countless emails for my refund since September 2020 and now this.
I have never received feedback from your organization.
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RCS's replyOfficial
15 May 2021, 08:00Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply15 May 2021, 08:00
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group