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LL
Lucas L

1 reviews | Active since Mar 2022

16 Mar 2022, 12:39

Bad service

I have a problem with there call service, I have been calling their office for two weeks trying to clear the account that I am accuse of opening , the ***** department is not helping at all , today one of the agent was rude could not even want to listen to me , please help

0
Replies (4)
RCS
RCS's reply16 Mar 2022, 16:30
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group
LL
Lucas L's update16 Mar 2022, 18:36
Reviewer Update
Can I at least get a time frame when this problem will be resolved, please
RCS
RCS's reply17 Mar 2022, 11:54
Official
 Good day  We are pleased to inform you that your complaint has been resolved.                Please accept our apologies for the inconvenience this may have caused you.  I trust you find the above in order.  Kind Regards, RCS CARDS 
LL
Lucas L's update17 Mar 2022, 12:52
Reviewer Update
Thank you for the help I really appreciate, thank you