Bad Service

Payments to my accounts is now taking 3 days or more to reflect. When you pay via EFT Credit Card or in the Builders Store. Changes have been made latley, making payments difficult that even the store is complaining due to change. They are even battling to assist customers with payments. When you call for assistance the RCS call centre, staff are rude and arrogant. They will not help and just say that it your fault as you pay it the way you do. They make sure that there point of view on policies are the norm. You pay your account before the due date, but as payment takes so long to reflect you are harrased daily for payment.