Bad service

Good day,

My name is Nthabiseng Mokhele, ID Number ***.

I really don't understand when RCS/Game say payment has not been received as i have activated a debit order.

I have activated a debit order on both my store and loan account.

Its a second month now that RCS/Gamehave not debited my account and this reflects bad on my credit profile and on top of that they add interest as if i am the one at fault.

RCS/Game is messing up my credit profile, there is money in my account but they don't debit.

This is really inconveniencing my life as i appear as a bad payer on credit bureau.

Regards Nthabiseng Mokhele ***