sS
susan S
1 reviews | Active since Jul 2019
08 Aug 2024, 14:52
Bad service
I've paid off my acc and received a paid up letter. Between rcs and their lawyers no one is willing to assist me in updating my credit status. I settled this acc in 2 full installments hoping that this will speed up the process of fixing the error on my credit report. I have called numerous times and today a consultant hung up on me.
Helpful (0)
Replies (5)0
Replies (5)
RCS's replyOfficial
08 Aug 2024, 15:00Good day susan smith,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards,
RCS Group
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards,
RCS Group
RCS's reply08 Aug 2024, 15:00
Official
Good day susan smith,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards,
RCS Group
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards,
RCS Group
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susan S's updateReviewer Update
08 Aug 2024, 15:28Hi.
I feel like this is an automated reply and no one will get back to assist me
I feel like this is an automated reply and no one will get back to assist me
sS
susan S's update08 Aug 2024, 15:28
Reviewer Update
Hi.
I feel like this is an automated reply and no one will get back to assist me
I feel like this is an automated reply and no one will get back to assist me
RCS's replyOfficial
08 Aug 2024, 15:52Hi susan smith, we have attempted to make contact you and your number rings to voicemail. You will receive an email shortly.
RCS's reply08 Aug 2024, 15:52
Official
Hi susan smith, we have attempted to make contact you and your number rings to voicemail. You will receive an email shortly.
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susan S's updateReviewer Update
08 Aug 2024, 16:02Hi.
Will someone be able to call me back
Will someone be able to call me back
sS
susan S's update08 Aug 2024, 16:02
Reviewer Update
Hi.
Will someone be able to call me back
Will someone be able to call me back
RCS's replyOfficial
08 Aug 2024, 16:04 Hi susan smith, you will be contacted shortly.
RCS's reply08 Aug 2024, 16:04
Official
Hi susan smith, you will be contacted shortly.