SS
Sinethemba S

1 reviews | Active since Dec 2019

25 Sept 2020, 11:34

bad service

i paid off my account in 5 June and ITC has been updated!! i've been calling you guys to close my account......i've been emailing recoveries department ! no answer !!!

0
Replies (3)
RCS
RCS's reply25 Sept 2020, 12:01
Official
 
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

 
Kind Regards 
RCS Group 
RCS
RCS's reply18 Nov 2020, 17:07
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards
RCS Group
SS
Sinethemba S's update09 Apr 2021, 15:28
Reviewer Update
Good day

this is still not sorted !