AC
Arnold C
1 reviews | Active since Jun 2016
13 May 2024, 14:19
Bad Service.
Good day, I had a Game Loan Account with RCS which was paid in full Feb 2024 and received a paid up letter. Today 13 May 2024 I received a statement showing that I owe them R69,++. How in heavens name does a company like RCS makes an error like that. This is the consultants answer when I call in. An Error. Why is my nmae still active on their business? Who manages this? Who does audits? is just a few few questions I asked. To top it I requested a reference number and have not received this as requested. How would you rate this business?
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Replies (2)
RCS's replyOfficial
13 May 2024, 14:22Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards,
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards,
RCS Group
RCS's reply13 May 2024, 14:22
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards,
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards,
RCS Group
RCS's replyOfficial
13 May 2024, 17:03 Good day,
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply13 May 2024, 17:03
Official
Good day,
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS