NK
Nomthandazo K

1 reviews | Active since Oct 2025

09 Oct 2025, 19:13

Bad service

Rcs is really bad they gave my information to a company called blue-label they had to debit about 900 from my account .I had to call them for cancellation they would say it’s cancelled n they won’t .i had to log a ticket for a refund even now I m still waiting for my refund RCS baddest credit company

0
Replies (3)
RCS
RCS's reply10 Oct 2025, 07:27
Official
Good day Nomthandazo Kunalo,

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Kind Regards,
RCS Group 
NK
Nomthandazo K's update10 Oct 2025, 07:34
Reviewer Update
I attempted to contact you in relation to your complaintreference ACT-***-D0G8C4 to no avail. Please accept out sincerest apologies on the inconvenience this has caused.I have sent your complaint off to Blue Label Connect to assist in cancelling and reversing the R299.00 Mobile Content Subscription fee. This is the email I received in June even now I m still waiting for the reversing of the the refund . I was assisted by Roberta
RCS
RCS's reply10 Oct 2025, 08:04
Official
Good day Ms. Kumalo,

Thank you so much for your response. You have requested for us to make contact with you at 10h00am. Feedback will be provided from Blue Label Connect.

Regards,
RCS Group