DO
Dustin O
1 reviews | Active since Jan 2018
12 Oct 2018, 13:33
Bad service
Hi have asked rcs to decrease my credit 2 weeks ago and i have paid them in august already my tranunion still shows i owe them the amount that is not true and correct i want them to plse update my credit record...i have emailed my id and write a letter aswell ..they dont respond and i also dont get any statements..whrn i call i hang on for 20 mins..their service is pathetic..because of them nt updating my crdeit record as they should it makes my credit score look bad!!!
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Replies (2)
RCS's replyOfficial
12 Oct 2018, 14:25Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply12 Oct 2018, 14:25
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
15 Oct 2018, 10:59Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply15 Oct 2018, 10:59
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,