1 reviews | Active since Sept 2017
Bad service
I have a game stores card that is powered by rcs , I received my monthly statement which had a different card number stating I am in arrears on my account and the were purchases that where made and I did not make them. I contacted the rcs and they asked me to make an affidavit , copy of my id , copy of my card and three samples of my signature and email it for investigation i have not received any reply from them i even sent them emails to find out what is happening with no reply...I want to settle the account so I won't have to deal with them again
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,