BAD SERVICE
I honestly do not feel happy about even rating the Edgars/ RCS Group will the 1 Star as I find the service utterly shocking. Since RCS Group has taken over the Edgars accounts, I have requested on numerous occasions either via telephone or e-mail copies of signed purchases as I do not agree with the amounts that have been allocated on my statement . But have received NO response from RCS Group. They are quick to send you a sms stating that the amount is due and must be paid on or before the 1st of the month. We was not even notified that we had NO option to a 6 month NO interest account and now we have to paid 17.5% inerest
To make calls to the RCS Group is not use as I doubt they have an idea what is going on as they keep promising to get back to you as the client- but get NO REPLY.
Once my account has been sorted out I after 42 years will definitely close this account and that will e thanks to the RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
The above reply from the RCS Group means absolutely NOTHING as this is the same response I receive when calling them.
I again today tried calling the RCS Group and got NO reply !!!!!!!!
I find this utterly shocking !!!!!!!!!!!!
The above reply from the RCS Group means absolutely NOTHING as this is the same response I receive when calling them.
I again today tried calling the RCS Group and got NO reply !!!!!!!!
I find this utterly shocking !!!!!!!!!!!!