Bad service

Item: RCS
Rating: 1
Author: Nuhr W

I have done my monthly payments, everything was running smoothly, but now the last payment doesnt reflect, ***, now they want to add interest to my monthly payments, if they dont fix this ****, then im done with them for good and i will emsure this reveiw reflects on all social media, i have sent them many emails, but no response

Helpful (0)

Replies (4)

RCS's replyOfficial

12 Dec 2023, 16:36

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply12 Dec 2023, 16:36

Official

Nuhr W's updateReviewer Update

12 Dec 2023, 17:07

Thank you, i hope this problem will be resolved, i will then feedback to the Public of the time frame and service that was provided, thanks.

Nuhr W's update12 Dec 2023, 17:07

Reviewer Update

Thank you, i hope this problem will be resolved, i will then feedback to the Public of the time frame and service that was provided, thanks.

RCS's replyOfficial

14 Dec 2023, 09:03

Good day Nuhr Waja , I will investigate and advise once I have an update. Please look out for an e-mail from me with next steps.

RCS's reply14 Dec 2023, 09:03

Official

Good day Nuhr Waja , I will investigate and advise once I have an update. Please look out for an e-mail from me with next steps.

RCS's replyOfficial

26 Jan 2024, 11:22

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply26 Jan 2024, 11:22

Official