KL
Khotso L

1 reviews | Active since Oct 2016

18 Oct 2016, 09:10

Bad Service

<p>I have been trying to close my RCS card since from May 2016 as the account has been paid in full. I have been calling each and every month and I was told that the account is going to be closed but up until today the account is still active. I will never open any RCS accounts again in future.</p>

0
Replies (2)
RCS
RCS's reply18 Oct 2016, 09:54
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply18 Oct 2016, 09:57
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS