JL
John-Michael Luciano

1 reviews | Active since Jul 2016

18 Jul 2016, 08:02

Bad Service

<p>Hi guys just a warning about RCS i purchased a heater on the 5 july 2016 and wasnt happy with the heater i returned it on the 12 July my credit available before i bought it was 3994 when i returned it my new credit is 3650 so they never returned the interest they charged on the 799 purchase so in future if you return something and they refund it on the RCS make sure they return interest aswell </p>

0
Replies (2)
RCS
RCS's reply18 Jul 2016, 12:08
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply19 Jul 2016, 08:31
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,