1 reviews | Active since Jun 2016
Bad service
<p>I was retrenched nov 2015 and submitted all my documents to RCS as per claim requirements. </p> <p>They took full three months to process my claim with no feedback whatsoever. While I had collector's harrasing me to pay ,because my insurance will laps wich I find ammusing that where will I get the money to pay if I logged in a claim already.</p> <p>According to my knowledge soon as I submit claim documents and forms they should freeze my instalments but they waited three months to tell me that my insurance lapsed due to none payment. </p> <p>I'm now stuck in debt with a bad name on ITC because of people who did not do their job on time. </p> <p>How can pay when I'm coverd .had I not called and asked I'd still be blank by now. </p> <p>RCS is unprofessional and misleading people with their insurance cover. </p> <p>It ****s me to think I had 2 accounts spitz and Game wich I've been billed insurance costs that never helped me when I was in need of it. </p> <p>I've logged in a dispute with the NCR I shall see you in court.</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
