MR
Monique R
1 reviews | Active since Feb 2024
14 Feb 2024, 08:50
Bad RCS/Makro service
On the 19th of January I settled my Makro account. Up until today, 14/02/2024, I still received threatening smse's and emails that the account is handed over and no payment was received. I've been calling, emailing and NOTHING happens. This is the worst service ever. I will NEVER ever open a Makro account again. I will not buy from them either.
Companies like this should either fire the people working in the finance department or they should get another payment system. Clearly something is not working here.
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RCS's replyOfficial
16 Feb 2024, 14:27 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply16 Feb 2024, 14:27
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group