HW
Henk W
1 reviews | Active since Sept 2024
05 Feb 2025, 13:40
BAD FEEDBACK, NO SERVICE
Okay so after 3 years of struggling with *********** people, RCS has messed up my complaint again. And now Randy doesn't get back to me to get it resolved. What a shame RCS
Helpful (0)
Replies (5)0
Replies (5)
RCS's replyOfficial
05 Feb 2025, 14:07Good day Henk van Wyk,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
Best regards,
RCS's reply05 Feb 2025, 14:07
Official
Good day Henk van Wyk,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
Best regards,
HW
Henk W's updateReviewer Update
05 Feb 2025, 14:12There you go, escalation. I've waited for that one. Same old same old. For the past 3 years. Escalation means nothing if nothing gets done. Tell Randy to phone me. ***
HW
Henk W's update05 Feb 2025, 14:12
Reviewer Update
There you go, escalation. I've waited for that one. Same old same old. For the past 3 years. Escalation means nothing if nothing gets done. Tell Randy to phone me. ***
RCS's replyOfficial
05 Feb 2025, 14:18Hi Henk
Thank you for taking my call, we can confirm you are happy with my outcome.
Regards
RCS Cards
Thank you for taking my call, we can confirm you are happy with my outcome.
Regards
RCS Cards
Best regards,
RCS's reply05 Feb 2025, 14:18
Official
Hi Henk
Thank you for taking my call, we can confirm you are happy with my outcome.
Regards
RCS Cards
Thank you for taking my call, we can confirm you are happy with my outcome.
Regards
RCS Cards
Best regards,
HW
Henk W's updateReviewer Update
05 Feb 2025, 14:47Hi Randy, thank you so much, at last someone understanding. Looking forward to proceed business with you. Kind regards
HW
Henk W's update05 Feb 2025, 14:47
Reviewer Update
Hi Randy, thank you so much, at last someone understanding. Looking forward to proceed business with you. Kind regards
RCS's replyOfficial
05 Feb 2025, 15:01Hi Henk
Thank you for your feedback.
Regards
RCS Cards
Thank you for your feedback.
Regards
RCS Cards
Best regards,
RCS's reply05 Feb 2025, 15:01
Official
Hi Henk
Thank you for your feedback.
Regards
RCS Cards
Thank you for your feedback.
Regards
RCS Cards
Best regards,