TK
Thobeka K
1 reviews | Active since Aug 2018
19 Jun 2025, 09:22
Bad experience ever
I have a credit card with RCS which I last use on Sunday and the available balance was R2, 637. 20 after using it, but this morning I received sms notifications of purchase not even one purchase while I'm seating at home with my card, I tried to call their customer care line and they kept on transferring me from one useless consultant to another up until my minutes were up and I'm still receiving those sms notifications money is still going while their call center agents are playing.
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RCS's replyOfficial
19 Jun 2025, 16:17Good day Thobeka,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RCS's reply19 Jun 2025, 16:17
Official
Good day Thobeka,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group