EM
Elias M
1 reviews | Active since Oct 2015
14 Oct 2016, 17:03
Bad experience
<p>been trying to get my credit limit increased since last week the 04th, i have spoken to a bumch of useless agents who dont keep to their customers promise! 4 different agents have requested my bank statements everytime i phone in and they say they will get back to me and they never do, they apparently escalated my query to the Team Leader who was also meant to call me but he didnt, and when i called in again to speak to him, he was convenietly not available to speak to me. I just wanna pay off my current balance and close that useless credit card and would like to advise anyone to do the same. A bunch of useless agents they are!! </p>
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Replies (2)
RCS's replyOfficial
15 Oct 2016, 10:47
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply15 Oct 2016, 10:47
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
19 Oct 2016, 16:21Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply19 Oct 2016, 16:21
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,