1 reviews | Active since Dec 2022
Bad Experience
I was approved PicknPay by RCS. RCS messaged me and advised me to go to the nearest PicknPay store to activate my card/account. I went to PicknPay Hypermarket in Ottery Cape Town on 12:11:23 and was told that only 1 person in the shop could activate my account/card and that the person was not currently in the store. I still can't believe that a hyper will have 1 person to assist with accounts The lady at customer service called RCS and handed me the phone. The lady at RCS laughed as if it was a joke and asked me “What must she do if they(PicknPay) can’t activate my card/acc. I then took Uber to PicknPay Tokai. The customer service ladies were also surprised and could not help me and called RCS once again. RCS let us “hold “until I could not wait any longer.
We acknowledge receipt of the complaint.
We will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.
Kind Regards RCS Group
We acknowledge receipt of the complaint.
We will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.
Kind Regards RCS Group
