KM
Katlego M

1 reviews | Active since Jun 2020

28 Oct 2020, 12:48

Bad customer service

I have been trying to make arrangements with this company it either they don't answer and they blacklisted me worse is that they treaten me every day and yet they don't want to make arrangements

0
Replies (4)
RCS
RCS's reply28 Oct 2020, 12:56
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


KM
Katlego M's update28 Oct 2020, 13:37
Reviewer Update
I have done that but I was not helpful so whats the way forward
RCS
RCS's reply16 Nov 2020, 07:44
Official
 Good day  We are pleased to inform you that your complaint has been resolved.                 Please accept our apologies for the inconvenience this may have caused you.  I trust you find the above in order.  Kind Regards, RCS CARDS 
KM
Katlego M's update14 Mar 2021, 08:26
Reviewer Update
I haven't received a call from you