CK
Charmaine K
1 reviews | Active since Oct 2010
12 Dec 2024, 10:22
BAD CUSTOMER SERVICE
I have paid a huge amount on my account but still I am getting phone calls and emails stating that I have not paid the account. I have send emails but no one responds to the emails.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
12 Dec 2024, 15:21Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
RCS's reply12 Dec 2024, 15:21
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
CK
Charmaine K's updateReviewer Update
14 Jan 2025, 19:55A lady phoned me and explained why I get the sms's as it is automated. She also promised to send me my statement - which up until now I did not receive.
CK
Charmaine K's update14 Jan 2025, 19:55
Reviewer Update
A lady phoned me and explained why I get the sms's as it is automated. She also promised to send me my statement - which up until now I did not receive.
RCS's replyOfficial
10 Apr 2025, 11:16Good day Charmain
We can confirm that this matter has been resolved.
Regards
RCS Cards
We can confirm that this matter has been resolved.
Regards
RCS Cards
RCS's reply10 Apr 2025, 11:16
Official
Good day Charmain
We can confirm that this matter has been resolved.
Regards
RCS Cards
We can confirm that this matter has been resolved.
Regards
RCS Cards