KK
Khumza K

1 reviews | Active since May 2016

20 Mar 2018, 11:09

Bad Customer Service

Shame RCS from their consultant to their team leaders they all have bad attitude. I called in on Sunday spoke with Marshall he said he will escalate the matter to his team leader the team leader has never called me back with a concrete feedback. I called in the whole of yesterday they said they’re in meeting the whole flippen day. Team leader by the name of Abigail George was the one who was supposed to call me . Bad Customers Service.

0
Replies (2)
RCS
RCS's reply22 Mar 2018, 12:18
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply26 Mar 2018, 13:28
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS