Bad Customer Service

<p>Good day RCS Group Customer Service Manager</p> <p> </p> <p>I paid my RCS account up on the 23 July 2016. Your guys give me a settlement amount amount of R 4635.97 on the 21 July 2016 that was valid for 5 days .Paymant shows on your systems .Every month i get calls from your colletion dept to advice me that my account is in arrears and everytime they say mr solomon we see the amount was paid but you need to make payment .Note I send the the proof of payment to ********** this firstime they call me regading the arears not happend send it on the 15/09/2016 time send 13.14 . I ask that one of your Manager call me to resolve this issue Please dont ask your team leader to call me . Please ask Clint Brink to give me a call he signed my settlement letter . </p> <p> </p> <p>Kind regards </p> <p> Mr N solomon </p> <p> ********** 816 </p>