NR
NATASHA R

1 reviews | Active since Apr 2017

07 Apr 2017, 10:25

BAD CREDIT RATING - *********** IDIOTS

<p>I had paid up my rcs card balance in June 2016, R16 465.99. I had received a call in October 2016 to inform me that i still owed R500 due to interest being charged on overdue accounts. I had informed them that i had not received any invoices from them to inform me that any other monies were still outstanding. I called the number given to me and was given a FINAL balance of R554.64 on the 13/11/2016. This amount was paid and proof of payments were sent to TWO different email addresses.</p> <p>I got an sms in January 2017 requesting that i pay 5cents on my outstanding account. I called the call centre again and was told that it was an error and that it would be reversed.</p> <p>I got another sms in March 2017 requesting that i pay R120, my husbank called the call centre again and was told that it was an error and that it would be reversed.</p> <p>i received a call on 07 April 2017 from Anthony Richards lawyers, who now says that i owe them R500 AGAIN. i asked to speak to the manager and was transferred to the team leader AISHA MANUAL who now tells me that their system has been dow since the 04th of April 2017 and taht she cannot assist me.</p> <p>WHY CALL PEOPLE IF YOU CANNOT ACCESS YOUR SYSTEMS?????????</p>

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Replies (1)
RCS
RCS's reply04 Jul 2017, 14:36
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS