AM
ASHTON M
1 reviews | Active since Jul 2021
03 Nov 2023, 16:49
BAD BAD SERVICE
ANDROIDS APP STOPPED WORKING. AFTER 1 HOUR ON THE PHONE AND SECURITY VERIFICATION I WAS TOLD ALL IS OK. TRIED THE APP SAME PROBLEM AND MY CARD IS STILL BLOCKED. BAD BAD SERVICE. FOR PRIVATE SECTOR SHOCKING!
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Replies (2)
RCS's replyOfficial
03 Nov 2023, 17:00Good day Ashton Moore
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply03 Nov 2023, 17:00
Official
Good day Ashton Moore
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
04 Nov 2023, 08:20Hi ASHTON, thank you for taking our call. Our IT team is aware of the issue and are hard at work to resolve this issue. We thank you for your patience thus far.
RCS's reply04 Nov 2023, 08:20
Official
Hi ASHTON, thank you for taking our call. Our IT team is aware of the issue and are hard at work to resolve this issue. We thank you for your patience thus far.