1 reviews | Active since Aug 2016

25 Sept 2018, 07:09

BAD BAD service

Payment has been made and the bank used the incorrect reference number. i have emailed the proof of payment on numerous occasions and they keep on rejecting my proof of payment as though i am a ********. i even git the bank to call them but i really do not get anywhere.

0
Replies (2)
RCS
RCS's reply25 Sept 2018, 10:14
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply26 Sept 2018, 08:22
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,