JT
Johani T

1 reviews | Active since Jul 2018

11 Sept 2019, 14:40

Bad bad bad service no service at all

I am so tired of struggling with rcs you can't get through to them to assist you i just need a new store card and I've been struggling already for 2 weeks to get hold of them the line is always busy doesn't matter how long you stay on the line you never get trough

0
Replies (2)
RCS
RCS's reply11 Sept 2019, 17:38
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards,RCS GROUP
RCS
RCS's reply12 Sept 2019, 09:56
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

We trust you find the above in order. 

Kind Regards, RCS GROUP