AM
ASHTON M
1 reviews | Active since Jul 2021
03 Aug 2021, 16:16
BAD BAD BAD SERVICE
MY RCS DEBT ORDER IS.PAID ON TIME EVERY MONTH BUT THE ACCOUNT HAS BEEN BLOCKED. AFTER A FEW FUSTRATING EMAILS WAS TOLD TO CONTACT ***. WHICH I DID! STILL NO FEEDBACK OR THE DECENCY TO PHONE AND EXPLAIN TO A LOYAL CUSTOMER WHAT THE PROBLENS IS. TERRIBLE SERVICE RCS. LEARN FROM WOOLWORTHS HOW TO TREAT CUSTOMERS
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Replies (3)
RCS's replyOfficial
03 Aug 2021, 16:30Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply03 Aug 2021, 16:30
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
AM
ASHTON M's updateReviewer Update
04 Aug 2021, 10:15Still waiting feedback
AM
ASHTON M's update04 Aug 2021, 10:15
Reviewer Update
Still waiting feedback
RCS's replyOfficial
18 Aug 2021, 17:23Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply18 Aug 2021, 17:23
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS