Bad attitude adding to inaccurate info

A week or so a representative of RCS phoned me to confirm when I will make the first payment on a new account I have with game. The first question to her was if the payment was due and if my account is in arrears as I am willing to make payment immediately (to date I have not received a statement).<br> <br> Her response was that I have an amount payable come end of the month and only then and that my account is currently in order<br> <br> Yesterday I tried to make a purchase only to be declined, and today when I phoned them I had unfortunate opportunity to speak to a rude consultant and I am yet to receive the statement she \sent"whilst telling me that it's an issue for her to mail me the banking info as it is an inconvenience to her to send me another mail<br> <br> Apparently my account is in arrears so it will influence my credit record poorly and that because I trusted the incompetence of RCSs employees """