Bad application process

Item: RCS
Rating: 1
Author: Gwendoline S

To apply and get a card from Rcs is world War. I've spent over R100 worth of airtime calling the call center as they keep sending messages for stuff I've sent already. I don't know what to do anymore. They don't even call you.

Helpful (0)

Replies (2)

RCS's replyOfficial

28 Apr 2023, 13:25

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance. Kind Regards

RCS Group

Best regards,

RCS's reply28 Apr 2023, 13:25

Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance. Kind Regards

RCS Group

Best regards,

RCS's replyOfficial

11 May 2023, 11:40

Good day

  We are pleased to inform you that your complaint has been resolved.

  Please accept our apologies for the inconvenience this may have caused you.

  I trust you find the above in order.

  Kind Regards,

  RCS CARDS

Best regards,

RCS's reply11 May 2023, 11:40

Official

Best regards,

Bad application process

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